Email us
We usually reply within one to two business days (Melbourne time).
Support & contact
Questions, ideas or something not working? We are a small Australian team and read every message.
From the app
Settings → Contact us sends your message with your app version, which helps us answer faster.
Answers now
Common requests
Manage or cancel a subscription
Android: Google Play → your profile → Payments & subscriptions → Subscriptions. iPhone: Settings → your name → Subscriptions. Cancelling keeps Tax Pro until the end of the paid period.
A receipt was read incorrectly
Open the receipt, correct the field and save. If a type of receipt is often wrong, email us an example (with any private details covered) and we will look at it.
Download or delete my data
Settings → Backup & export downloads everything. To delete your account, see delete your account.
Postal address
Superior Tech Pty Ltd, 19 Glyn Street, Belmont VIC 3216, Australia.